Terms of Service

Who we are

Glider is operated by Future Version Limited, registered in England and Wales with company number 11739018.

Contact us at support@glider.game.

These terms explain the basis on which we provide the Glider website, game and connected services, including cloud saves. Please read them before using Glider. If you do not agree to them, please do not use the service. Nothing here takes away rights that the law gives you as a consumer.

Playing Glider

Glider is a free-to-play, single-player game. You can play without creating a cloud save. You are responsible for using a compatible device and for any internet or mobile-data charges from your provider.

You may use the game for your personal enjoyment on devices you own or are authorised to use. If you are not old enough to enter into an agreement under the law where you live, a parent or guardian should review these terms with you and give permission where required. Please also follow the age and account requirements of your app store.

Downloads from Apple or Google are also subject to the applicable store terms. Apple's Standard End User License Agreement applies to the iOS app unless a different licence is supplied through the App Store. These service terms do not replace that store licence or reduce your mandatory legal rights.

How we handle information is explained separately in our privacy notice.

Progress & cloud saves

Progress is saved on your device. Clearing browser or app data, uninstalling the app, changing devices or losing access to device storage may remove locally stored progress. Optional cloud saves allow supported progress to sync between devices when a connection is available.

Your save code and PIN provide access to your cloud save. Keep them private: anyone with both may be able to restore, change or delete that save. We do not require an email address to create a save, so we may be unable to recover it if you lose both details or cannot establish that it is yours. Never send your PIN in a support email.

Cloud sync can be interrupted, and different game versions may support different content. Avoid playing the same save on several devices at once. Settings marked as device-specific stay on that device.

You can use the save controls to start a new game or delete a cloud save. Read the confirmation carefully: these are different actions, and deleting a save removes access to its saved progress. See the privacy notice for what happens to retained records and copies on other devices.

Please contact us if progress appears to be missing. We will investigate reported problems, but cannot promise recovery in every case. This does not limit any remedy you are entitled to by law.

Coins & previous purchases

Coins, gliders, designs, world unlocks and records are features within the game. Coins have no cash redemption value and are not a currency, bank balance or investment. We do not offer a marketplace for selling or trading saves or in-game items.

New coin-pack sales are currently paused. You can earn coins through gameplay. Previously purchased balances and unlocks remain associated with their cloud saves, subject to any valid refund, chargeback or correction.

If you have a question about a previous purchase, contact support@glider.game with the transaction reference, not your save PIN. Your rights concerning that purchase, including any applicable refund rights, are not removed by these terms or by the pause in sales.

If paid features return, their price and any additional purchase terms will be shown before you choose to buy. These terms do not authorise us to charge you automatically.

Acceptable use

Use Glider lawfully. Do not access or change another person's save without their permission, try to obtain someone else's PIN, attack or disrupt the service, introduce malicious software, or send automated requests that place an unreasonable load on it.

Do not use fraud or unauthorised access to obtain paid entitlements, manipulate the shared community distance, or bypass protections on our servers. Please report suspected security problems privately to our support address without sharing other players' information.

The game & your creations

The game's code, artwork, branding and other content belong to Future Version Limited or their respective owners and licensors. Playing Glider does not transfer ownership of those materials to you. Open-source components and third-party materials retain their own licences.

You are welcome to share screenshots, stream your play and make gameplay videos, including monetised videos, provided you do not present them as an official Glider endorsement or claim ownership of the game. This permission covers our game content; separate rights in music or other third-party material still apply.

In-game customisation lets you personalise your glider. We do not claim ownership of original material you independently create. You must not redistribute or sell the game itself, its source code or its assets without permission, except where a licence or the law permits it.

You can send feedback and world ideas to support. We may use suggestions to improve Glider without promising that an idea will be implemented or that it will be paid for. Please do not send confidential information or material you do not have permission to share.

Updates & availability

We aim to keep Glider working well, but cannot promise uninterrupted access, compatibility with every device, or permanent availability of every feature. Cloud saves and other online features need a connection. Offline play depends on the game files having been saved to your device.

We may make reasonable changes to fix bugs, improve safety or performance, balance gameplay, add content, meet legal requirements or respond to changes in the platforms we use. Updates can change rewards, prices in virtual coins, layouts and features. Native apps normally receive game changes through an app-store update.

For a planned change or closure that materially affects access to cloud saves or previously purchased content, we will give reasonable advance notice where practicable and explain any available options or legal remedies. Urgent security or legal issues may require faster action. These terms do not give us a right to disregard obligations relating to an earlier purchase.

Our responsibility to you

We will provide the service with reasonable care and skill and meet any standards required by applicable law. We are responsible for loss or damage that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill, subject to applicable law.

Glider is provided for personal entertainment. We do not accept responsibility for business losses arising from using it for commercial operations, such as lost business profits or opportunities, except where the law requires us to do so.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. Your statutory rights relating to services, digital content and any previous purchases remain in place.

Ending use & restrictions

You may stop using Glider at any time. Uninstalling the app or clearing local data does not by itself delete a cloud save; use the cloud-save deletion control or contact us about your information.

We may restrict access to connected services where reasonably necessary to address a serious or repeated breach of these terms, protect the service or other players, or comply with the law. Any restriction should be proportionate. Where practicable, we will explain the reason and give you an opportunity to resolve the issue; urgent security concerns may require immediate action.

Contact support if you believe a restriction is mistaken. Restricting access does not remove any refund or other remedy required by law.

Changes, law & contact

We may update these terms for the reasons described above or to clarify how the service works. The date at the top identifies this version. We will bring significant changes to your attention with reasonable notice where practicable and obtain agreement where the law requires it. Changes will not retrospectively take away rights relating to an earlier purchase or dispute.

These terms are governed by the law of England and Wales. If you are a consumer living elsewhere, this does not take away mandatory protections under the law of your country of residence or any right you have to bring a claim in your local courts. The courts of England and Wales have non-exclusive jurisdiction, subject to those rights.

If part of these terms cannot be enforced, the remaining terms continue to apply to the extent permitted by law. Please contact support@glider.game if you have a question or complaint so we can try to resolve it. You retain the right to use any legal remedy available to you.